Leasing Consultant
We are seeking a dynamic and customer-focused Leasing Consultant to join our team. The ideal candidate will be responsible for all activities related to apartment rentals, move-ins, lease renewals and resident retention. They will interact directly with prospective and current residents to achieve maximum occupancy, ensure resident satisfaction, and deliver the highest level of customer service.
Key Responsibilities Include:
- Greet prospective residents, show apartments, and assist with the leasing process.
- Explain lease terms, community policies, and rental prices to potential tenants.
- Conduct property tours and highlight the unique features and amenities of the community.
- Follow up with prospects through phone calls, emails, and other forms of communication.
- Provide exceptional customer service to residents and prospects, addressing inquiries and resolving issues promptly.
- Prepare and process leasing paperwork, including lease agreements and renewals.
- Collaborate with the maintenance team to ensure timely and efficient service requests.
Qualifications:
- High school diploma required.
- Previous experience in leasing, sales, or customer service roles is preferred
- Yardi experience preferred
- Strong interpersonal and communication skills.
- Excellent organizational and multitasking abilities.
- Ability to work a flexible schedule, including weekends and holidays, as needed.
- Knowledge of local rental market trends and conditions preferred
- Basic computer literacy
- Ability to speak different languages is always a plus!
This job description does not list all the duties of the job. You may be asked by supervisors or managers to perform other functions and duties and will be evaluated based on performance. Management has the right to revise this job description at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reasons.
Benefits:
- Competitive salary and commission structure
- Health, dental, and vision insurance
- 401(k) retirement plan
- Paid time off and holidays
- Professional development opportunities
- Employee discounts on apartment rentals
- Paid training
Equal Opportunity Employer: We are an equal opportunity employer and welcome candidates from diverse backgrounds to apply.